Privacy & Confidentiality
Your privacy matters.
This notice explains how Africana Traditional Healing handles information you choose to share when you contact or consult the practice.
Private and confidential consultations
Africana treats personal information, consultation details and concerns shared directly with the practice as private and confidential. This applies to in-person and online consultations, as well as enquiries made by phone, WhatsApp or email.
Information you choose to share
You may choose to share your name, contact details, the reason for your enquiry and information relevant to your consultation. Africana uses this information to respond to you, arrange a consultation and communicate about the service you requested.
WhatsApp, email and phone
WhatsApp, email, mobile networks and other communication services are operated by third parties. Africana treats messages received through those services as private, but the transmission and storage of those communications are also subject to the privacy and security practices of the relevant service provider.
Website and hosting
This website is hosted by a third-party hosting provider. Like most websites, technical information such as IP addresses, browser information or server logs may be processed by hosting and network providers for security and operation of the website.
Sharing of consultation information
Africana does not sell client consultation details. Information may only need to be disclosed where required by law or where disclosure is necessary to protect legal rights or safety.
Traditional and spiritual services
Traditional and spiritual guidance is based on Professor Izaak's traditional practice. Specific results are not guaranteed, and these services are not a substitute for medical, legal, financial or mental-health advice or diagnosis.
Questions about privacy
If you have a question about privacy or information you have shared with Africana, contact the practice at africanatraditional@gmail.com or call +27 83 542 7456.