Frequently Asked Questions
Questions before you contact Professor Izaak?
Here are simple answers to common questions before booking.
How do I book a consultation?
Send Professor Izaak a WhatsApp message and explain what you need help with. You can then discuss the appropriate consultation and appointment.
Can I contact Professor Izaak at any time?
Yes. WhatsApp enquiries are welcome 24 hours a day. Consultations take place by appointment between 07:00 and 22:00 South Africa time.
Where are in-person consultations held?
In-person consultations are available in Cape Town CBD, South Africa, by appointment.
Can I book if I live outside Cape Town or South Africa?
Yes. Africana serves international and remote clients. Online consultations begin with a WhatsApp message.
What languages are available?
Professor Izaak offers consultations in English and Afrikaans. English is available for international clients.
How much does a consultation or service cost?
Prices are communicated privately after consultation and depend on the client's individual situation.
What if the service I need is not listed?
Send Professor Izaak a private WhatsApp message and explain what you need help with. Other traditional services may be discussed privately.
Can I contact Professor Izaak after a bad experience with another healer?
Yes. If you were left disappointed, confused or unhappy after consulting another traditional healer, you can contact Professor Izaak privately to discuss your situation and receive guidance on the next step.